Digi Telecommunication Sdn Bhd

Digi telecom Sdn BhdDiGi Telecommunication Sdn. Bhd. is a order which contribute spry communication. DiGi accomodate a absolute range of effortful, adaptable and easy to use wireless service to facilitate and enhance the lives of its customers. DiGi made value for their customer by choosing the most applicable cutting edge high tech so that customers pucker the advantage from the products and services that provide them alternatives, advancement and authority.DiGi have a creation companionship as a lead in illustration and data prepaid services that have determined industry benchmarks for ingestion and innovation. DiGi Postpaid bring out top quality call unitedly with value-added sprightly and data service to all customers.There ar nigh competitors that DiGi faced with. One of the main competitor is Maxis Berhad. Maxis Berhad is the leading mobile communication theory service contributer in Malaysia over 11.4 million mobile subscribers. Maxis Berhad offered some services. such(prenominal) as, prepaid, postpaid, 3G service and Maxis Broadband.While another competitor is Celcom Axiata Berhad, alike cognizen as Celcom, is the oldest telecommunication company in Malaysia. Celcom is now generally a valet de chambre figure for mobile communication. They had extended the original frequency band for GSM from 900 megacycle to 1800 MHz. Celcom provide Virtual Mobile Operator services(VMO) and uncouth communications services by using CDMA Technology and Satelite Phone.IT and IS used by DiGi Telecommunications3G reportage3G is the real wireless technology. DiGi Telecommunications has used 3G ne 2rk that named as Turbo 3G which launched on December 2009. in any event, it also promoted 4G DiGis Turbo 3G with a speed approximately 14.4Mbps HSPA. Several beas in Malaysia had coverage with Turbo 3G. Turbo 3G is available for the users of DiGi for the broadband, postpaid and prepaid use. It provide users to get the data and learning by the wireless access fro m anytime and many place. Users git suft the internet with the higher(prenominal) speed and they are able to make the video call, listen to euphony or viewing movies with higher quality than before.E-paymentE-payment is a e-commerce trans biteion which the buyers and sellers go away deal by electronic payment for buying and selling purposes via internet. Digi Telecommunications has unified with iPay88 and PayPal for e-payment options. MySimplified, DiGi classified portal were forced with iPay88 so that the online payment services are available for the mySimplifieds members to do the transaction through the internet. Debit and credit instruments were provided to the them via the topical anaesthetic bank. Meanwhile, the Storefront launched to let the sellers to accept the payments from payers via online channel.CRMCRM data is the most crucial information in any company. In order to control the performance of the company, DiGi Telecommunications decided to associate with iZeno an d SugarCRM to conduct Sugar Professional On-Site. SugarCRM is a provider of commercialised open source customer relationship management, so-called CRM software. It increase efficiency in achieving deeper analysis of CRM data and combine it with other companies data. SugarCRM applications have been spot by more than 5000 customers under lock-in based and proprietary alternatives. This software back up DiGi Telecommunications Company in leads identification and tracking, proposal generation, account validation, approval matrix, cut generation, order fulfillment tracking, billing system integration and reporting.RecommendationDigi Telecommunication Malaysia provides a variety of mobile communication services, but we suggest that the company can launch 4G WiMAX (Worldwide Interoperability for Microwave Access) in the future. WiMAX is developed to provide a common framework for wireless connectivity in fixed, portable, and mobile environments. It is also act as a scalable wireless a ccess technology designed to provide high throughput over long distances.As we know, there are many types of internet connectivity today like broadband wireline, WiFi, and even dial-up. just all these types of connectivity have some disadvantages, for broadband the service can be expensive which is depended on the provider, and it is sometimes unavailable in many rural areas. For WiFi, it has limited range against coverage, and for dial-up, it is simply slow. WiMAX is designed to overcome all these problems. It provides the fast connection of broadband even with higher data transfer rates. Besides that, it also offers wireless access which has the range far exceeds WiFi. This is because WiMAX consist of two hardware components that is a WiMAX tower and WiMAX receiver. This WiMAX tower provides coverage to an estimate 30 mile radius by connecting to internet using a high-bandwidth wire line connection.In addition, we also recommend that the Digi Company to produce Digi-m-Trak mobil e asset. This asset lead provide reliable, cost- effective monitoring and management. The Digi-m-Trak system ensures constant to access information at any time and from any place. Digi-m-Trak transceiver volition collect data such as location, speed, fuel levels, temperature and vehicle security system status for vehicle GPS. The information will saved in the secure database sent from the transceiver over a GSM and GPRS wireless network. From here, we know that Digi-m-Trak will give a lot of visibility to safety and security of divers, vehicles, and goods. From here, we know about the benefit of Digi-m-Trak mobile asset, so it is strongly recommended that Digi Company can launch this new mobile asset in order to gain competitive advantage in this global environment.